Established in 1999, TicketPlan were the original innovators of Refund Protection and are now widely recognised as the UK market leader in this sector. concerts and more, have already authorized refunds. Death of a family member or companion. Please see our Fan-to-Fan Terms and Conditions for all terms and conditions applicable to purchasing and selling via Fan-to-Fan.. I feel totally deflated by the abysmal customer service they have provided and recommend others to book directly with the venue in future. I've learnt my lesson. COVID-19 has had an obvious impact on the amount of upcoming events that have been cancelled. However, for postponed and re-scheduled shows, Ticketmaster's policy is "issuing refunds for. . Instant online submission. What is a four show festival ticket? Cost of Ticket Protection and all fees are not refundable. If your 'transaction' (ticket purchase) is more than 45 days in advance of the event, you're too late to raise a dispute with PP if the event is later cancelled and the promoter doesn't pay out. Getting back to the places and performances you love is a sweet relief. I'm done. Booking Refund Protection in the same transaction. If your event has been cancelled, we will always email you with all the information you need. We will send you email alerts every time one of your favourite artists goes on tour. Generally, to succeed on the basis of a force majeure clause, you will need to show that: 1) the failure to perform was proximately caused by an event covered by the terms of the clause; 2) the event is beyond your control; and 3) in spite of skill, diligence, and good faith on your part, it is impossible to perform your duties under the contract. Neither will offer refunds for postponed shows. Tickets purchased by credit or debit card will be refunded . Concert and festival ticket buyers have been warned to check the small print before buying insurance to cover cancellations, after a survey found many do not know what cover they are paying for. Gerber Tours reserves the right to cancel any trip with its sole obligation to refund all monies received by it for the trip. Pearl Jam postponed their North American tour, which was meant to begin in Toronto on March 9. From our world-class festivals led by renowned conductors to exciting customized tours in destinations across the globe, we guarantee the best venues, reliable travel experiences, rewarding . Event Ticket Insurance Claim. This service is managed by See on behalf of S.J.M Concerts. Our guides can help you understand your ticket rights. . Please note that if you press the 'I would like a refund' button then this will automatically issue a refund in up to 28 days and you do not need to email us. Several states have statutes that specifically address ticket refund obligations, including New York: Those concerts, plays and sporting events are automatically eligible for refunds if they are canceled. illness A physical or mental condition confirmed by a doctor that prevents you from attending the booked event. See Tickets - Consumer Terms and Conditions. A festival, an open air gig and an evening concert due to take place on the next day around the area had to subsequently be cancelled due to safety concerns despite the open air gig and concert show being sold out. As COVID-19 puts concerts on pause, we've created the Ticket Refund Plan to give you refund options if you have tickets to a show that is canceled or rescheduled in the United States or Canada. You're unlikely to get a refund if you bought your ticket from a reselling (or secondary . The event has been cancelled by the venue, organiser or ticket seller. These Terms and Conditions do not apply to purchases or sales via our resale platform, Fan-to-Fan. COVID-19 Related Travel/Entertainment: Complaints due to COVID-19 related cancellations or interruptions of events and travel, including canceled travel and tour reservations, and canceled shows, sporting events, and concerts. Follow. Refund protection scam. Other times, the purchase price was a lot of money, and the ticket holder really needs that money refunded immediately rather than waiting to resell a postponed concert for a date still to be determined? . However, "the decision to refund the ticket price is in the hands of the artist, team, venue or promoter." At least you have a chance of a refund. Refund protection can only be taken at the time of booking tickets and not added afterwards. Events near me On Sale Today On Sale Soon Recommended Genre. Please see our Fan-to-Fan Terms and Conditions for all terms and conditions applicable to purchasing and selling via Fan-to-Fan.. Got a full refund for the tickets, however they refused to refund the £5 protection which I paid for - fair enough as it's outlined in the T&Cs but customer service were incredibly unhelpful. If you purchased Ticket Insurance, you must file a claim online at EventTicketProtection.com or contact the Allianz Global Assistance claims office at (800) 334-7525.; All documentation and information required for your claim can be found on your claim filing confirmation. This is subject to any rights you may have pursuant to Ticket Plan Protection purchased when you bought the tickets. We're experts in protection with a 97% satisfaction rating. The organiser will tell you how to get a refund. The event has been cancelled by the venue, organiser or ticket seller . Refunds will normally be made to the credit or debit card you used to purchase the tickets. But . Register . . Ticketmaster's COVID policy is clear: Every time one of your Eagles concerts flew to a new date, it would let you choose between a refund and tickets for the new show. How do I make a refund protection claim? If the event involves the sale of tickets or hospitality suites, the event organizer must consider whether it is required to offer a refund to ticket purchasers if the event is canceled or rescheduled. Click here to confirm if your event has been cancelled/changed. I just purchased a pair of concert tickets on Live Nation (who is now owned by the evil bastard Ticketmaster) and was asked if I'd like insurance. The concert was canceled shortly after, and organizers promised that ticket holders would be refunded. All images used with the permission of the promoters, the artists and their representatives. Card Members enjoy exclusive access to some of the best experiences in live music, sports, theater and more - virtually and in person. All refunds must be claimed no later than 5 days before the rescheduled date. Thank you for visiting TicketPlan. Read Guest's review of the Gigs & Tours www.gigsandtours.com, 21 of 80 Gigs & Tours www.gigsandtours.com reviews, & compare with other Online Ticket Agencies at Review Centre. We provide insurance cover to ticketing agents, venues and locations across . Sort it out G&Ts. If your event has significantly changed then there will be and option to request a refund here. From our world-class festivals led by renowned conductors to exciting customized tours in destinations across the globe, we guarantee the best venues, reliable travel experiences, rewarding . As pointed out by @don_shano, this is not . She is given a full refund of her seats plus her booking fee. Purchased 8th Sept 2021. This move, which fills in the gap in consumer protection laws, promotes consumer confidence when purchasing tickets in times of uncertainty and should benefit the events industry in the long run. You will be provided with a refund on any unused booking if you are unable to attend the booked event due to any of the circumstances set out below Definitions The following words or phrases have the meaning shown below wherever they appear in bold in this document. They will only consider a refund in the event of a dispute within 45 of the transaction. Sync Your Spotify Account for Gig Alerts via Email Get gig alerts for your Spotify artists. Instant online submission. Even if you don't receive this information, you will still receive a refund. Instead of full refunds for canceled events, they changed it to a COUPON worth 20% more than the value of the ticket. . Our lines are open from 9am to 7pm (Monday to Friday) and 9am to 5pm (Saturday, Sunday and Bank Holidays). With ticket insurance, you can get a refund for your order if you can't make it to the event for a number of covered reasons, including: Sudden medical emergencies. Download Fact Sheet Contact Bureau of Consumer Protection 2811 Agriculture Drive PO Box 8911 Madison, WI 53708-8911 DATCPHotline@wisconsin.gov (800) 422-7128 (608) 224-4677 Fax (608) 224-5058 TTY Secure My Booking, which describes itself online as 'the leader in arts and entertainment ticket refunds', has been offering ticket protection services to venues and event organisers since 1994.. What is covered by Allianz Global Assistance Event Ticket Protector Insurance? If you are seeking a refund for the following reasons please click yes or click no to continue: 1. REPORT. Refunds or exchanges must be requested within 14 business days of missed performance. What is Refund Protection? About Event Ticket Insurance How it Works Cancellation Rights and Refunds. Booking Protect's refund protection gives ticket purchasers the opportunity to apply for a full refund if certain unforeseen circumstances occur and they can no longer attend an event. When a concert is postponed or canceled, the news can hit hard. That's because . In 2022, we are introducing a four show festival ticket at Westonbirt Arboretum, Delamere Forest and Cannock Chase Forest. . Mechanical breakdown on the way to an event. As it stands now, you don't need to rely on a credit card issuer to secure a refund for a truly "canceled" event. Both Ticketmaster and Live Nation are issuing refunds for canceled events . Please call Allianz Global Assistance at (800) 424-2296 to cancel your plan. Tickets cannot be transferred, exchanged, or refunded once purchased other than for the reasons set out in these terms and conditions. If you order tickets online for a concert, match, festival or other event, the business must give you confirmation of your order in writing - this can be by email, fax or letter. The adjustable ear plugs come in three sizes to fit. We are the global leaders in refund protection, offering your customer the best service and experience should they need to cancel an event. Protection for travel and accommodation bookings If the cancelled event is abroad, you are usually not covered for any travel or accommodation costs, unless they were part of a package that included the ticket. the major concert promoters and talent companies are now negotiating over plans to offer what some called a "refund window" in coming weeks — a period of perhaps 30 days when customers would be. If a refund is available for your event, and you choose the refund option, any additional upgrades or add-ons will be refunded to the original . The UK's Society of Ticket Agents and Retailers (Star) - to which almost all leading ticket companies belong - has made clear that if an event is cancelled customers are entitled to a refund of at. To book tickets if you require a wheelchair space or have any other specific requirements call us on 0800 640 5001. Example: Concert cancelled. you can always file a complaint with your local consumer protection office and escalate it that way. Ticket Cancellation Protection is now very much a customer expectation across the ticketing industry. For more than 40 years, KI Concerts has delivered thousands of unique performance experiences across 6 continents in the most famous venues in the world. See Tickets - Consumer Terms and Conditions. StubHub updated their policy today. Sophie has booked seats to an upcoming concert. Calls cost 7p per minute plus your phone company's access charge. Concert and Special Event tickets are never refundable. Refunds will be processed via the original form of payment on the order. Established in 1999, TicketPlan were the original innovators of Refund Protection and are now widely recognised as the UK market leader in this sector. Reply from Gigs and Tours Make the most of every experience when you're with Amex. The company told ABC Action News it already paid event organizers about $2 billion for these canceled concerts and it is working to get some of that money back to be able to refund more customers . I bought refund protection for a concert in around 3 weeks from now 22nd Feb. Some ticket providers offer "ticket refund protection" to customers in case they can no longer make an event, but this can be a "mixed bag," according to Adam. All the remaining ticketing sites and insurance providers either did not respond in time or declined to comment. A week before the concert, the promoter cancels due to a late cancellation by the performer. If you have been affected by COVID-19, you can view our COVID-19 hub for more information on your consumer rights. For more than 40 years, KI Concerts has delivered thousands of unique performance experiences across 6 continents in the most famous venues in the world. A number of Americans are stuck with tickets to concerts that have been postponed indefinitely amid the coronavirus pandemic.. Getting a refund has proven difficult in many cases. Martin Lewis on how to get a refund for a season ticket or the theatre after coronavirus MARTIN LEWIS is the Money Saving Expert that uses his financial know-how to help thousands of Britons with . Some ticketholders will have bought TicketPlan refund protection, where refunds are provided if you cannot attend because of certain circumstances. With event ticket insurance, your financial loss will be covered if you can't attend an event for any of the below reasons: Refund Application. Festivals 80's Alternative Blues Classical . However, if the ticket was purchased from a ticket broker, such as StubHub or TickPick, you're on your own, of sorts. Gigs Clubs Festivals Things to do "On your side since 2001, because we believe true fans deserve a fairer and smarter way to discover events they love." Entertainment Ticket Access Entertainment UNSTAGED x SZA Golf The American Express NBA Consumer Protection Fact Sheet - Ticket Refund Law What happens when you purchase tickets to a theater performance, sporting event, or concert months in advance, only to later have the event canceled or rescheduled? For any ticket insurance refunds, please contact the insurance provider. An ever-increasing number of ticket sellers are using TicketPlan to protect . Booking Protect Refund Portal. Booking Refund Protection All refunds are administered by Booking Protect. In this situation, the concerts to which people have purchased tickets have not changed, been materially altered or cancelled, and so we are not required to provide an automatic refund. Primavera Sound have issued an update for ticketholders with regards to the line-up and acquiring a refund, after its 2020 edition was delayed from June until August due to the ongoing coronavirus . We've partnered to help bring some of the most amazing artists to iconic stages in select cities, including the Allianz Live Summer Concert Series. 30 July 2012. If you pay by Paypal beware. Updated. Re mix for great collabs. I've never purchases before but I saw this option at no extra cost and was also encouraged by the "393837 people" have purchased insurance in the . and Consumer Protection Act . 6 things you can do to get a refund for canceled, postponed or rescheduled concerts . Cancelled and rescheduled gig news. We refund the face value for each ticket - you'll see a credit onto your card after we've emailed you about the cancellation with a timescale. In many instances, an automatic refund is issued to ticket-holders in the case of a cancelation due to Covid-19. This advice applies to England. WRITE A REVIEW ★★☆☆☆ 1.9 / 5. Event Ticket Protector Insurance will only refund prepaid, non-refundable payments if you have to cancel for a covered reason. CONCERT INCLEMENT WEATHER POLICY. GIGSANDTOURS buy concert and gig tickets for a huge variety UK tour dates and shows, whether you're into rock, pop, indie, metal, jazz, blues or alternative music We review all refund applications in line with the TicketPlan protection terms and conditions. London Bristol Manchester Nottingham. Gerber Tours reserves the right to increase the tour cost if the cost of the tour elements goes up. The O2 Arena, London O2 Academy Brixton, London Wembley Stadium, London Manchester Arena Rock City, Nottingham View all Venues. For example, a consumer in St. Lawrence County booked airline tickets through an online travel site. Buy Concert, Gig & Event Tickets | Gigantic Tickets. 21% of users recommend . Request a refund. It really is a simple process for you and your customers… Step 1 Vendor activates booking protect at no cost to them […] You/Your/Yourself - A person who has made a booking . Postcode: Find Events. If you opted for Ticket Refund Protection this is also a non-refundable fee. Ticketplan's terms can be found on the Ticketplan website. If an event is cancelled altogether, we'll usually just refund your tickets automatically. In these terms and conditions "SEE" refers to SEE Group Limited and/or The Way Ahead Group Limited (as applicable). Concerts and match tickets. Thank you for visiting TicketPlan. Under the law, a promoter must provide a refund no later than 60 days after you present your ticket. Refund Application. Charles Sykes/Invision/AP Ticket Sellers. If your card details have changed, you'll need to provide the ticket agent with your updated details. Pearl Jam will release their newest album "Gigaton" on March 27. We review all refund applications in line with the TicketPlan protection terms and conditions. All tickets are strictly non-refundable unless the event has significantly changed. "The only Dark Mofo tickets sold to date are for the Bon Iver concerts on June 12 and 13, which are single events under the marquee of Dark Mofo. If you bought your ticket from an official seller you can get a refund if the organiser cancels, moves or reschedules the event. "You need to read exactly what you're. Check out the line ups and remember to . Find out your rights to a refund if the concert or event you bought a ticket for was cancelled. If we don't have an up to date email address for you, don't worry! If you have purchased ticket protection through Booking Protect and wish to request a refund, please submit an application. If the event takes place but you do not receive the tickets . If a show is cancelled, you should get a refund from the ticket agent. Ticketmaster's ticket isurance is a scam. You do not need to contact us. Misleading refund protection Click here if this is your business. Trip participants are solely responsible for securing their own passports, visas, medical inoculations, etc. Gigs and Tours told us its terms and conditions are accessible via its site homepage and are listed at the time of booking. Concert regular Isabelle Guns isn't happy with Ticketmaster's position on a rescheduled Monkees concert. In these terms and conditions "SEE" refers to SEE Group Limited and/or The Way Ahead Group Limited (as applicable). Check with the agent about what's happening. Partner with us. View Upcoming Experiences Here's where Amex Membership can take you. Under Wisconsin law, consumers are protected from losing most prepaid admissions fees. The world has gotten louder, and it's ruining people's ears.If you're looking for hearing protection for the occasional concert, club, or sporting event, affordable universal-fit earplugs . The insurance component provides reimbursement for 100 percent of the ticket price including taxes and shipping charges. If I have ticket insurance and miss an event, can I get a refund? Sophie reads her rights, and takes her ticket and receipt showing her booking fee, back to the ticket seller. We're doing our best to update the website as quickly as we hear about cancelled and rescheduled events, but this page will highlight those larger events that have been cancelled or postponed and give advice on what . Sometimes the ticket holder doesn't have the luxury of abundant free time, and can't make the new date. If your event has been canceled or if you cannot make the rescheduled event date, you can cancel your plan for a full refund of the plan's cost. Deliberately bought refund protection in case of COVID worries- I was very sick as a kid multiple cancer bouts/meningitis and had both jabs but felt really bad after 2nd. immediate family Your husband, wife, partner, civil partner, parent, child, grandparent, grandchild, brother or sister. Vibes High Fidelity Ear Plugs Buy: $23.98 Buy it Vibes makes the most discreet ear plugs you can find, and the hearing protection is top notch. We use cookies to allow us and selected partners to improve your experience and our advertising. If you are seeking a refund for the following reasons please click yes or click no to continue: 1. Getting a refund on an event ticket. These Terms and Conditions do not apply to purchases or sales via our resale platform, Fan-to-Fan. If you have purchased ticket protection through TicketPlan and wish to request a refund, please submit an application. Refunds for flights and accommodation costs are not the responsibility of the event promoter or ticket seller. Gigs and Tours need a customer telephone number, I appreciate they are busy but we need to be able to talk to people directly and get reassurance. Information is correct at time of publishing. From 80 reviews. Refund protection claims can be made online here. 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